A soft dash of colours to brighten up any space and someone's day!
Display or hang in a cool environment away from direct sunlight and moisture. Treat with tender loving care.
Delivery is at $15 flat per location. Specific delivery timings are not applicable.
Same day delivery applies to orders confirmed before 12pm each day.
Daily deliveries are available between 11am - 5pm, Tuesday - Saturday.
We do not delivery to the following places: MBS, Tuas, Changi Airport, Jurong Islands, Army camps, PSA ports.
Changes may be made up to 24 hours before actual delivery, free of charge. For any redelivery request, there will be an additional charge of $15.
We currently do not delivery or do pick up on Sundays and Mondays.
PICK UP AT STUDIO
You may collect your order at our studio at 5 Jalan Kilang, 02-04, Singapore 159405. We are opened between 12pm - 6pm, Tuesday-Saturday. Kindly inform us at +65 91118787 for any last minute changes in self-collection timings.
We do not accept any cancellation of order after the payment is verified. However, if you would like to postpone the delivery of your order, please contact us 2 full working days in advance of the original delivery date.
We do not accept returns and/or exchanges unless we have sent the wrong item to you. For any discrepancies in quality or order, please contact us immediately for resolution. Floral Kokoro reserves the right to cancel, refund or exchange any order at its sole discretion.
Every design from us goes through The Kokoro Eye (for design). Our promise is that we will always delivery quality, style, and mood of the arrangement based on your choice.
Sometimes colors or types of flowers are not available because of the unpredictable supply of flowers being imported from all over the world. Sometimes, the seasonality of flowers will affect the quality and size of the flowers. In those cases, we prefer to replace the original flower with another type of a better quality. For example, if peonies are in season, they are gorgeous and in full bloom. However, when they are not in season they are half their usual size and not in great shape. When this happens we prefer to not use peonies entirely, and replace the flower with something of a higher quality.